City of Independence MO

Pay or View Bills

The City of Independence MO is excited to offer residents an easy and convenient method to view and pay their utility bills online.

This is a fee-based service. For all Utility invoice credit card payments there is a $3.50 convenience fee with a minimum transaction amount of $1.95. 
Credit card transactions may not exceed $753.50
(If your amount due is over $753.50, please plan on making multiple payments or pay using your bank account)


For EFT/ACH (e-check) Utility invoice payments, there is $2.95 convenience fee (please note that you will need the routing and account numbers located at the bottom of your check)
EFT/ACH transactions may not exceed $125,000 (If your amount due is over $125,000 please plan on making multiple payments)

**All convenience fees are non refundable**

To enroll in ACH Autodrafts (free) please call (816) 325-7930.

To make a payment by phone (IVR) please call (844) 259-3892.

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.